Back in 2019, an IT professional received a call from his hometown that one of his uncles was hospitalized and it was an emergency. Upon reaching the hospital, he observed that the admission process was delayed. One of the main reasons for the delay was lack of money to bear the treatment cost. The cost to start the treatment was more than half a lakh and the family was not prepared for such a Medical Emergency. They had to borrow to get the treatment started and the processes later needed even higher sum.

The uncle was diagnosed with Renal Failure and underwent a surgery. After the patient was stabilized, family members were told by the doctor that the Uncle might not be able to take care of the family financially like before and the doctor was right. The previously unthinkable medical emergency had crippled their family with high debts with no savings and no further financial support.